An AI Agent is an autonomous software system that uses artificial intelligence to perceive its environment, make decisions, and take actions to achieve specific goals with minimal human intervention. In business applications, AI agents handle tasks like customer service automation, data analysis workflows, code generation, and process orchestration. The evolution from simple chatbots to capable AI agents represents a fundamental shift in how organizations can leverage AI for operational efficiency.
DE: Ein KI-Agent ist ein autonomes Softwaresystem, das KI nutzt, um Entscheidungen zu treffen und Aktionen auszuführen. In Geschäftsanwendungen übernehmen KI-Agenten Kundenservice, Datenanalyse und Prozessorchestrierung.